Have a private leasing agreement with them and got a puncture. Called assistance and the car was transported to J-BIL in Haninge, i.e. the same office where I am a leasing customer. When everyday came, I tried in vain to get in touch with the workshop to ask about the car. After a long time in the queue (about 20-30 min) I get an estimate of two weeks to change the tire! Two weeks! And the rental car agreement is valid for 4 working days. Thanks for that. I really don't feel prioritized as their customer. First and last time I lease a car from them! Not recommended! There is obviously a reason for their relatively low prices!